Shipping & Returns
SHIPPING:
We offer free shipping nationwide in NZ for orders over $75 NZD; otherwise, there is a $7 NZD fee. International orders incur a $20 NZD shipping charge.
All press-on nails and other products are dispatched from our small studio in Auckland, NZ within 1-2 business days of purchase but may be subject to delays during sale periods and new drops, which can range from 2-3 business days. The estimated delivery time is 3-5 working days following dispatch, and you will receive a tracking number to stay informed.
RETURNS:
Please note that we do not offer refunds or returns unless your item has arrived damaged. If the product you received was damaged, please provide a photo of the product and email it to us at admin@shineeproject.com within 48 hours of delivery confirmation to arrange a replacement or refund.